FAQs

What metals do you use for those with sensitive ears?

Ellery Rue uses gold plate and stainless steel hoops, hooks, and posts for your comfort.  With some styles, we can also do plastic hooks for you - please email us at elleryrue@gmail.com for more info.

Do you do custom requests?

We sure do, please contact elleryrue@gmail.com with your request!

 Do you offer local pickup/purchase?

We offer multiple locations for pickup in the St. Louis area

     * porch pickup in Dardenne Prairie near Barathaven

     * Store pickup/purchase at Two Chicks Vintage Market West County

     * Weekly markets/fairs in the St. Louis area

 Do you offer shipping?

We offer shipping at checkout within the US.

How do I care for the jewelry?

Polymer Clay Earring Care: To keep your earrings safe, make sure you store them in a cool, dry location. Metal accents might naturally change color, avoid storing jewelry in the bathroom or humid environments. 

Please remove jewelry prior to exercise, swimming, bathing, or showering to keep it as nice as possible

Put on makeup before putting on earrings to minimize makeup on the earrings.

To store your metal jewelry, wrap each piece in nice fabric and store in an airtight bag. Keeping the earrings away from sunlight or warmer temperatures will ensure the clay stays true to form and from changing color.  

What is your exchange/return policy?

We don't accept returns or exchanges.  We want you to be happy with your purchase.   If something happens to your piece, email elleryrue@gmail.com for options within a month of purchase.